How BestLeads handles account data, lead data and support messages.
We collect the account details needed to run the service: company name, login email, service area, selected trades, subscription state, billing identifiers from Stripe, support messages and usage needed to keep your account working.
BestLeads works from public UK planning information and enrichment sources. Customer accounts see lead records scoped to their subscription and service area.
Card and payment details are handled by Stripe. BestLeads stores Stripe customer and subscription identifiers, not full card numbers.
When you contact us, we store the message and account context so we can reply and improve the service.
We keep account and billing records while needed to provide the service, meet legal obligations and resolve support issues. Ask us to close an account or remove unnecessary support data at info@bestleads.co.uk.